Terms of service

Terms of Service
Effective Date: March 24, 2026

Welcome to LiteMuse. These Terms of Service (“Terms”) govern your use of our website located at https://litemuse.com/ (the “Website”) and any purchases made through it.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. General Information

This Website is operated by LiteMuse, a business operated from Colombia.

By using our Website, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Products and Services

LiteMuse offers products through an online store using a dropshipping model. This means that products may be fulfilled and shipped by third-party suppliers.

We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is always complete, current, or error-free.

3. Orders and Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities per customer

  • Cancel orders suspected of fraud or unauthorized activity

You will receive an email confirmation once your order has been successfully placed.

4. Pricing and Payments

All prices are listed in USD unless otherwise stated.

We accept payments through secure third-party payment providers (such as Shopify Payments, credit/debit cards, and PayPal).

By placing an order, you agree to:

  • Provide accurate billing information

  • Authorize us to charge your selected payment method

We reserve the right to correct pricing errors at any time.

5. Shipping and Delivery

Shipping times, costs, and delivery conditions are outlined in our Shipping Policy, which forms part of these Terms.

By placing an order, you acknowledge and accept the estimated delivery times and conditions described therein.

6. Returns and Refunds

All returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.

By making a purchase, you agree to the terms outlined in that policy.

7. Order Cancellation

Orders may be canceled within 12 hours of purchase. After this period, orders may already be processed or shipped and cannot be canceled.

8. User Responsibilities

You agree to:

  • Use the Website only for lawful purposes

  • Provide accurate and complete information

  • Not engage in fraudulent, abusive, or harmful activity

You are responsible for maintaining the confidentiality of your personal information and account details.

9. Intellectual Property

All content on this Website, including text, images, logos, and design, is the property of LiteMuse and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content for commercial purposes without prior written consent.

10. Third-Party Services

Our Website may use third-party services (such as payment processors, logistics providers, and analytics tools).

We are not responsible for the policies or practices of these third parties.

11. Limitation of Liability

To the fullest extent permitted by law, LiteMuse shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our Website

  • Delays in shipping or delivery

  • Errors or inaccuracies in product information

  • Actions of third-party service providers

Our total liability shall not exceed the amount paid for the product in question.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free operation of the Website.

13. Fraud Prevention

We reserve the right to refuse, cancel, or investigate any order suspected of fraud, unauthorized transactions, or misuse of our Services.

Additional verification may be required before processing certain orders.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Colombia, without prejudice to applicable consumer protection laws in the United States.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon publication on the Website.

16. Indemnification

You agree to indemnify, defend, and hold harmless LiteMuse from and against any claims, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms

  • Your misuse of the Website or Services

  • Your violation of any law or third-party rights

17. Contact Information

If you have any questions about these Terms, please contact us:

Email: litemuse.contact@gmail.com
Phone: +57 302 3906996